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Logging into Teachit Primary
Other membership information
Subscribing and unsubscribing from newsletters
Downloading and using PDF files
Word, Publisher, and Powerpoint Files
Flash and HTML files
Whizzy DIY tools and word games
SMART Notebook interactive whiteboard resources
Promethean interactive whiteboard resources
Crick Clicker and WriteOnline resources
Using My Teachit (individual members)
Using My Teachit (school members)
The resource icons and what they mean
How to contact us

A quick note about fonts

Many of our resources work best if you have Sassoon Primary and Sassoon Infant fonts installed on your computer. Most schools will have these, so see your ICT administrator if you'd like them for yourself!

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Logging into Teachit Primary

I've forgotten my password	Click here to get a reminder emailed to you.
What is my username?	If you joined online using a debit/credit card your username should be the email address you entered when joining. You will have received a confirmation email about this on the day you joined. If you joined via your school then you should have been allocated a username which will resemble an email address e.g. class@myschool. Your school will have received a letter outlining these when you joined. We recommend that you personalise your username by changing it to your own email address: please log in with your allocated username and then click on 'Edit details' on the top menu bar. Personalising your username will make it more secure, and will also ensure that you receive Teachit Primary's e-newsletters (you can opt out of any you don't want via 'Edit details').
I can log in but when I move around the site the system logs me out	Can you see the 'Welcome back' message on the top orange menu bar? If so, the being logged out problem is probably to do with how your cookies are set up on your web browser. Cookies are small files placed on the hard drive of your computer which store your web preferences. Internet Explorer If you're using Internet Explorer version 6, 7 or 8*, check your cookie setting as follows: Open Internet Explorer and choose Tools from the Task Bar Then Internet Options Click the Privacy tab The default setting is Medium, which should allow you to accept cookies. To change your setting to Medium, simply move the slider. If your setting has been set to Custom, click the Advanced button and choose Accept Cookies. If you're using Internet Explorer 5.0, it's time to request an upgrade as you'll find nothing really works! If you're not using Internet Explorer, search for 'cookies' in your browser's Help menu and follow the instructions to allow cookies. * Not sure which version of Internet Explorer you're using? Choose Help from the task bar at the top of your browser and select About Internet Explorer. Mozilla Firefox Open Firefox and choose Options from the Task Bar. Click the Privacy tab. Under the heading Cookies, tick the box labelled 'Accept cookies from sites'. Teachit respects your privacy and uses your personal information in accordance with our Privacy Policy. For more information on our privacy practices we encourage you to review our terms and conditions.
Still having problems?	Email support@teachitprimary.co.uk with your full name, email address and mother's maiden name and we will email your details, or call us on 01225 788850.

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Other membership information

Membership of Teachit Primary is charged as an annual subscription. You can join Teachit Primary as an individual or as a school. Individuals can join online using a credit/debit card and get instant access. Alternatively, your school / college can pay by cheque or invoice or we can take credit card payments by phone - find out more here.

If you join online you will be billed each year on the anniversary of your subscription until you cancel the agreement, which you can do at any time by logging into WorldPay with the details they issued when you joined. Please note that these details are different to your Teachit Primary login details and will have been sent to you via email on the day you joined - please email support@teachitprimary.co.uk if you need help with this.

If you joined via your school then we will post you a re-subscription form in plenty of time, although you can add new members of staff to your membership or upgrade at any time. Simply email membership@teachitprimary.co.uk or call us on 01225 788850.

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Subscribing and unsubscribing from newsletters

Teachit Primary members

You'll automatically receive our newsletters as long we have your current email address, and unless you opted out when you joined. To change your newsletter options, log in and go to Edit details (top menu bar). We recommend that your username is always your current email address. The Newsletter sign-up link is for non-members only.

Registered users

You'll automatically receive our newsletters (according to your membership group).  You can unregister from our free content at any time, using the link on the right-hand menu (log in first).

Newsletters only

If you subscribed in the past for our newsletters only, please click here to unsubscribe.

Still having problems? Call us on 01225 788850 or email support@teachitprimary.co.uk. 

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Downloading and using PDF files

Almost all of our resources are available free in PDF format. To access these, please register (free of charge). You will need Adobe Acrobat Reader to download and use the PDF files. This, too, is free of charge.

Click this to get the latest version of Acrobat Reader..

Viewing files	Simply browse the libraries and click on the icon to open a PDF file.
Printing files	You can print a file by right clicking on the icon beside the resource name and choosing 'Print Target'. Alternatively, when you have the file open, select 'File' and 'Print' on the top menu bar or click the printer icon to print the pages displayed. Make sure your printer settings are UK A4 and not US Letter.
Saving files	You can download a file to your computer by right clicking on the icon beside the resource, choosing 'Save Target As...', and then specifiying where you want the file to be saved.
Troubleshooting	Go to the Adobe Reader support centre Please note that users of Windows XP may encounter problems opening and using PDF documents, especially if Service Pack 2 has been installed. These can be resolved by re-installing the latest version of Acrobat Reader, available via the icon above.

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Word, Publisher, and Powerpoint Files

To use these files you will need to have Microsoft Office or the relevant program (e.g. Microsoft Word) installed on your computer. Most computers nowadays come with this software pre-installed and almost all schools use it.  To find out more about Microsoft Office or to get technical help, visit www.microsoft.com/uk.

All members of Teachit Primary have access to our Microsoft Office files (Word, Publisher or PowerPoint). Once you have logged in, you can view, print and save these files in exactly the same way as the PDF files, by clicking or right clicking on the relevant icons.

The great advantage of the Microsoft Office files, as opposed to the PDFs, is that you can tweak, edit and adapt them in any way you like. You'll need to make sure that your computer is set to open the resources in the appropriate Microsoft Office program, though; otherwise it will open as a web page and you won't be able to edit it:

Windows XP and earlier versions of Windows

Go to My Computer - Tools - Folder Options - File Types - Advanced - uncheck Browse in same window.

Windows Vista

Go to Control panel - Default Programs - Associate a file type or protocol with a program. Scroll down the list to find the relevant file types (.doc, .ppt and .pub) and set the Current Default to Microsoft Office Word, Microsoft Office PowerPoint and Microsoft Office Publisher respectively.

Short-term fix for all versions

If you don't have the necessary permissions to make the above changes (if you're working on a networked computer, for instance) you can use either of these short-term fixes instead:

• right click on the file icon beside the resource and choose ‘Open in a New Window’ (or 'Open in a New Tab', if you're using Internet Explorer 7.0)
• right click on the icon, save the file and then open it from your computer. 

If these solutions don't seem to work, it could be to do with the version of the Office program that you’re using.  Email us at support@teachitprimary.co.uk, letting us know which version you have and which web browser you're using (e.g. Internet Explorer 7.0), and we'll look into the problem further for you.

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Flash and HTML files

You will need Adobe Flash player to view and use our ready-made whizzy activities. Click here to get the latest version:

These files can be viewed and printed in the same way as the PDF and Microsoft Office files, by clicking on the relevant icons. Some of these activities allow you to copy and temporarily save your results: see the Help sections within each application for information and instructions.

If you have an RM network you may experience problems with Flash-based resources.  Please ask your ICT administrator to contact us (support@teachitprimary.co.uk) for a solution (it's pretty technical!).

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Whizzy DIY tools and word games

You'll need Adobe Flash Player to view and use Teachit Primary's whizzy applications (Magnet, Publisher, Choptalk, Syntex, Anagram, Choptalk and the Teachit Timer):

Help and instructions are included with each application - just follow the link to 'Find out more'.

If you have any problems using them, please let us know - email support@teachitprimary.co.uk or call us on 01225 788850.

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SMART Notebook interactive whiteboard resources

You can download SMART Notebook interactive viewer software to display files created in Notebook software , even if you don't have Notebook software installed on your computer.

Download Notebook software 

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Promethean interactive whiteboard resources

Promethean offer free flipchart viewers to display flipcharts (subject to Promethean's terms and conditions of use).

Download Promethean flipchart viewer

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Crick Clicker and WriteOnline resources

Crick software

To run the Clicker and WriteOnline files you must have the appropriate software installed on your computer.

Find out about Crick's Clicker and WriteOnline software

How to use the resources

The Clicker  and WriteOnline resources must be downloaded to your computer in order to open and run them. To do so, simply right-click on the file icon of the resource that you are interested in and select 'Save target as...' from the resulting dropdown menu, then save the file to your chosen destination. You can then open and run each resource from your computer.

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Using My Teachit (individual members)

My Teachit is your personal membership area available via the My Teachit link on your menu. Here you can check and change your login details and also access and use My Folder. My Folder is your personal Teachit Primary filing system where you can select, store and organise your own favourite materials.

Putting resources in My Folder	Log in to Teachit Primary and then simply click on the icon next to any resource. Bingo - it's in your folder!
Viewing My Teachit	Once you have logged into Teachit Primary, a My Teachit link appears in the menu at the top right of the screen. Simply click on the link to open My Teachit and view the resources you have filed into My Folder. Each resource you put into My Folder includes a link back to the relevant scheme of work so you can easily find and use associated resources or check if anything new has been added to the scheme.
Adding notes to a resource	Not only does My Folder give you the chance to personally organise the Teachit Primary resources but you can also add notes or comments to each one, giving you the option to leave instructions, provide additional information or store external links to accompanying materials. Next to each resource in My Folder you'll see this icon: Click on this icon and your notes field will open.
Removing a resource	To remove resources just click the icon next to each resource.

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Using My Teachit (school members)

My Teachit is a simplified and personalised area where you can select, store and annotate your ICT-based materials. This allows you to allocate resources for use by your pupils directly onscreen in the IT room or even at home on the internet. You can add instructions, notes or help for your pupils to view when they access the resources (you will need to have a school subscription to Teachit Primary to access these features).

Putting resources in My Teachit	To add a resource simply browse the libraries in the normal way and click the new add to My Teachit icon: .
Viewing My Teachit	To view the items in My Teachit just click on the link in the main menu. To remove items just click the icon next to each resource.
Adding your own resources, files or weblinks to My Teachit	You can now make your own folders - just click on the icon to create one and give it an appropriate name. To add a new folder within an existing one click on the icon alongside the relevant folder. To delete an entire folder click on the icon. Be careful - they are then gone for ever! Once you have created your folders you can simply drag and drop the resources you have added to My Teachit by clicking on the resource name in the list below your folders. You now also get 10MB of space on our servers to upload and store your own files, adapted Teachit resources, weblinks or even content from other companies or providers. Simply go to the folder you'd like to add content to and click on the icon. A search box will open to help you find your resources on your computer.
Adding pupil notes to a resource	My Teachit does more than simply organising Teachit Primary resources ready for your next ICT based lesson. You can also use this facility to leave instructions or help for certain classes, or to allocate different resources to different groups within your classes. Each resource in My Teachit will have have a small icon like this next to it. Click on this icon and your notes field will open.
What your students will see when they log in	Your students have one group login (e.g. student@myschool). The default number of students who can log in at any one time is 30. When your students log in to the Teachit Primary student space they will see a list of the teachers in your department. When they click on your name, your My Teachit list will open and display your folders and resources, including any notes that you have added. Students can also access all Teachit Primary’s whizzy things by clicking on the link to the top right of the student space.. To see how this works, we suggest you add a few resources to My Teachit and then log in as a student to have a look.

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The resource icons and what they mean

Within the resource libraries there are badges to the right of many of our resources. If you hover over these badges with your mouse a brief description will appear, but we thought we'd give you a run down of them here as well.

	A current Teachit Primary favourite - we love this resource! You can see our most recent favourites on the Primary resources page.
	This resource works well on an interactive whiteboard.
	This resource is suitable for students working on the small screen.
	A version of this resource is also available on our sister site, Teachit.
	This resource is featured in the NATE classroom magazine.
	When you click on this icon the selected resource will be added to My Teachit. You need to be a member of Teachit Primary to view and use this feature.

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How to contact us

If nothing on this page answers your questions, please email us at support@teachitprimary.co.uk or call us on 01225 788850 during office hours. It will help us to resolve your problem if you can include the following:

• your login details or WorldPay Transaction ID (if applicable)
• the type and version of browser you use (e.g. Internet Explorer 7.0)
• the operating system you use (e.g. Windows XP)
• the version of Acrobat Reader you use
• whether you are connected at home or through a school network.

(NB you can usually find out which versions of your software you have by clicking Help - About.)